Loyalty points are earned on purchases made on all regular-priced items. Sale items, classes, and private lessons don't earn loyalty points.

We accept yarn that hasn't been wound. Cut fabric cannot be returned.

We accept return items up to 30 days after purchase.

We will wind any and all yarn purchased here free of charge.

If you previously purchased your yarn at our shop, we are happy to wind it for you any time. Should you bring in yarn from elsewhere, we charge a $1 donation per skein, which is donated at the end of each year to a local charity of our choosing. If you have multiple skeins that you need wound, we may ask you to drop it off and pick it up at a later time.